Questions / Answers
Can I use Steam wallet funds to open cases on this site?
I have filled up the balance but money didn’t get transferred to my profile. What should I do?
Before opening Cases
Protect yourself from scams
I have opened the case, how can I withdraw my item?
There is a "Temporarily Unavailable" note on the case, why?
How does Upgrade work?
Pick a desired skin on the right browsing the suggested ones or using sorting. Then click the UPGRADE ITEMS button.
Successful upgrade’s chance depends on the output-input ratio and varies from 1 to 80%. The less difference between the price of your skins and the price of the desired skin, the more probability of upgrade success.